Prohub has been created to provide every Proceed employee with the opportunity to develop and improve their skillset. Our industry has been put under the spotlight like never before and we’re adamant that investing in our colleagues and providing them with the tools to improve will lead to improved standards across our client network
We recognise that good training underpins high quality service delivery and is the key to retaining a motivated and effective workforce. Regardless of specification, Proceed sets minimum levels of training for all staff, with additional training depending on the operative’s role (for example, janitorial staff require additional skills). Cross training and multiskilling are used to create a more flexible workforce and we offer all employees the opportunity to reach their full potential through training. We recognise that ‘trained’ and ‘competent’ are not the same and will monitor the performance of all operatives to ensure they are fully equipped to complete their allocated tasks.
We’re extremely passionate about the training and development of our people and have recently invested in a remote training system to accompany our traditional on site BICs standard methods. This gives all our operatives instant access to industry leading training modules which they can complete at their leisure. The Proceed Management team can monitor their progress and offer support with further development, the more they can complete, the more they unlock. This tool has proven to be a great way of motivating staff and making them feel part of the journey. For us as the service provider its proven invaluable; as well as the upside of having motivated and well-trained staff we also have compliant training schedules and records for each operative. Our frontline staff can unlock additional modules when they complete and pass the previous ones. We use the data to track and create a leader board, for staff recognition and employee rewards.
We firmly believe in investing on the frontline and encouraging our colleagues to develop their skillsets