Wickes and Proceed
Wickes and Proceed

Proceed mobilise landmark contract with Wickes

By Tom Richards - October 11th, 2022 | Posted in Article

Proceed Solutions, one of the UKs fastest growing contract cleaning providers is pleased to announce their largest contract award to date. They have partnered with Wickes and Savills to provide a national cleaning provision across their retail estate.

The partnership, that’s been two years in the making is one based on trust, collaboration, and shared aspirations for what sustainable contract cleaning should look like. Proceed mobilised the estate in regionalised phases to ensure the transition from outgoing contractor to new was seamless, with the final tranche of sites going live on October 1st 2022. The addition of the retail stores compliments our existing contracts at Wickes Headquarters in Watford and their flagship distribution centre in Northampton.

Wickes is a digitally-led, service-enabled home improvement retailer, delivering choice, convenience, value and best-in-class service to customers. Their mission to be the strongest brand in the market while offering outstanding value for money has been the cornerstone of their success over the last 40 years. It is the reason why they have been able to consistently expand their customer offering and thrive even during challenging economic times. Wickes have over 230 stores across the UK.

Tom Richards, Commercial Director of Proceed Solutions said: “We are extremely proud to have been selected by Wickes to deliver contract cleaning across their expanding portfolio. For me the biggest achievement is how the relationship has evolved, from reactive sanitising support during the pandemic, to taking on problematic stores and building our own regionalised portfolio to now, where we are delivering an exemplary nationwide cleaning provision to one of the UKs leading brands – the journey is incredible. Our operations team have worked tirelessly over the last quarter to deliver the phased mobilisation, which across 135 sites has many challenges. All operatives are employed at the real living wage, something that all three parties were extremely keen to honour. We look forward to working with Wickes and Savills over the next three years and beyond”.

Proceeds cleaning solution is underpinned by industry leading T&A software, slick auditing tools, city & guilds endorsed training programmes and supportive management and supervision. We pride ourselves on giving our clients complete visibility of service performance and share this with them at regular intervals. The data is used to shape our management time ensuring we’re always focussing on the right areas.

Tom Major, Head of FM at Wickes said;

We have successfully worked with Proceed Solutions at various Wickes locations and on numerous projects over the last 24 months. We first engaged Proceed Solutions when we had a requirement for specialist sanitisation services at the start of the Covid-19 pandemic. This successful trial led to other “ad-hoc” deep cleans and temporary contract cleaning at various Wickes Stores and Distribution Centres across our nationwide and diverse estate. As we navigated through 2021 it was clear that Proceed was flexible, forward thinking and delivered a high quality service.  We have always found Proceed to be professional, reliable, competitive, and flexible – everything we look for in a supply partner. I look forward to working with them over the upcoming years as we focus on our strategic sustainable goals.